Cashier & Banking
Before contacting our Customer Service team, read into the following mini Banking guide with information collected for our gamers. Many of the most frequently asked questions can be answered here. Just click on the respective link to get more information on any material listed below. The back button on each page can redirect you to this Index page. Sometimes, you might have to click the back button 2 times to get to the Index.
How can I deposit money into the Free Slot Machines Casino?
Using your credit card to add casino credits is the quickest way to begin playing. Valid credit cards mean approved transactions, and funds will be transferred to your credit account so that you can start playing right away. Common credit cards include Mastercard and Visa and every gamer can register no more than 3 credit cards. As of this time, no bonuses are up for grabs.
These offers are extended to both US and International gamers.
NETeller - "The fastest way to pay and be paid online" is one of the Internet's most popular electronic wallets. An online money transfer service by nature, it is a quick and effiient way of transferring cash electronically, with immediate payments and real time cash transfers from your account to another individual/online merchant. Money can be added to a NETeller account with a credit card and bank account. To learn more about NETellers funding arrangement and the registration process, Click Here. NETeller is one of the Free Slot Machines's preferred funding methods. To commemorate this, the Roxy is awarded a 15% bonus on player's first NETeller deposit up to 50 dollars. This offer is extended to both United States and International gamers.
Click2Pay is another bona fide electronic wallet that can be used to throw money into your casino account with a credit card of bank account. Like NETeller, you also earn a 15% bonus on any initial dpeosit up to $50. This offer is extended to both US and International gamers.
FirePay is a third solid electronic wallet choice. Located at firepay.com, Firepay means free registration of a private payment account that lets you add money directly from your checking account. It is fast, confidential, and has powerful Internet encryption technology behind it. On all deposits, FirePay sends you an email confirmation and a statement of all FirePay account activity up until that point in time. Like NETeller and Click2Pay, you are awarded a 15% bonus on your initial deposit up to $50. However, this offer is extended to both US and Canadian gamers only.
Looking for an efficient, cheap payment service that works faster than ACH? Look no more with the eCheck program. To register, locate the eCheck link inside the Banking section of the casino software by clicking Deposit > eCheck link. Bear in mind, for all unpaid EFT and ACH bank drafts, a NSF fee (charged by the bank) of $30 will be imposed. As of today, there are no offers being given. This payment service is for US and Canadian gamers only.
UseMyBank is also a popular internet money transfer option. Just go to www.usemybank.com and sign up. There are no bonuses at this time. Reserved for Canadian players only.
To register for the PaySpark program, visit www.payspark.com. PaySpark defines quick and easy online transaction service that clears checks quicker than ACH. For use with a credit card, you have the ability to take out funds from ATMs and accumulate interest on positive balances. This is an exclusive program that is available by invitation only, though no bonus is currently available. Reserved for United States players only.
Depositing Casino Credits - How do I do it?
What is the minimum deposit amount?
How do I increase deposit limits?
How secure are my transactions?
Deposit History - How do I check it?
EVERYTHING RELATED TO PLAYER WITHDRAWALS
With NETeller as your electronic wallet, you can have winnings sent to your NETeller account. Bear in mind that restrictions apply when refunding to Neteller. All withdrawals are usually refunded against original deposits, with the balance being sent to players via check or bank transfers (applicable to US players only) Need more information? CLICK HERE. This service is free to all US and International players.
Like NETeller, Click2Pay is a simple electronic wallet program that lets you throw money into casino accounts with credit cards or a bank account. Expect to wait up to 48 hours for all refunds to pass through. Click Here to learn more. This service comes at no cost to US and International players only.
FirePay can be used to transfer money for casino credit and receive casino winnings. Bear in mind restrictions apply when refunding to FirePay. All withdrawals are usually refunded against original deposits, with the balance being sent to players via check or bank transfers (applicable to US players only) Expect to wait up to 6 business days for funds to show up in your account. Need more information? Click Here. This service is free to US and Canadian players only.
Delivery time can take up to 3 weeks to whichever address was provided during the registration process. If you've switched addresses, let us know immediately to keep service flowing smoothly. This is a free service for US and International gamers only.
Need a check sent? Through an international mail service, a fee will be charged which will be subtracted from the total amount. Note: the Free Slot Machines covers all courier fees for checks over $1000. Just a way for us to congratulate our big winners! Expect to wait up to 6 business days for checks to arrive in the mail. For all checks under $1000, a $25 fee will be applied. Remember, checks above $1000 require no fee. This service is available to both US and International players.
On the other hand, players might also want all winnings wired straight into their bank accounts. Make sure your requested amount is more than $50 for an ACH transfer to go through, and expect up to 5 business days for funds to show up in your bank accounts. ACH transfers are reserved for US bank account gamers only. If you've used FirePay to deposit money, we must first refund your exposure to FirePay with the balance being given back through ACH. This service is free to all US players.
When asking for a withdrawal, proof of identity must be provided. Valid forms of ID include a copy of your driver's license, a valid utility bill with your name and address clearly displayed, or a credit card copy. This applies to the credit card you used to purchase casino credits. ID verification is done to make sure only you get the winnings you've cashed in.
How do I take out casino credits?
After requesting a withdrawal, can I reverse it?
How long should I expect to get my withdrawal?
Checking my deposit and withdrawal history - how do I do it?
Get in touch with our Customer Support Team if your question is not answered in this mini-tutorial. Click here for our contact details.
How do I take out casino credits?
The casino software is the main processor for all cash-ins.
To begin the cash-in process, click the casino's BANK button, click on WITHDRAWAL, and add an amount you'd like to receive. This process will record your withdrawal request and a pending account will hold your winnings for up to 48 hours. During this time, this cash-in (or part of) can be reversed.
You may only receive cash-ins after meeting all Promotions Term and Conditions requirement guidelines.
After 48 hours have passed, your cash-in will be processed and given to you via check, NETeller, or whichever payment option you've chosen. Keep in mind that specific Security Requirements must be met prior to receiving any cash-in. For more information, click here.
The Free Slot Machines Casino has the right to slow down or discontinue any cash-in request process until final approval has been gotten for all outstanding purchase transactions. Keep in mind that no less than $20 can be cashed in. Any balance less than 20 dollars will be safely thrown back into your Roxy account.
In order to expedite the money receiving process, make sure that all of the information you provide is correct and up-to-date so monies can be processed as quickly as possible.
Ways to Cash In
Many online casinos charge fees for cash-ins. However, the folks at the Free Slot Machines do not. Because Visa, MasterCard, and the Diners Club International cards have certain restrictions, we do not have the ability to transfer funds back to these cards. In lieu of refunding to these, we have other ways to refund your money.
Expect to wait up to 3 weeks for cheques to arrive in the mail. If you've switched locations, let us know immediately to keep consistent service. If you'd like an international courier service to handle your mailing, a fee will be charged and it will be subtracted from the total amount of the cash-in. However, realize the Free Slot Machines will cover courier charges for all cheques over $1000. 3-6 business days is a normal waiting period for your cheque to arrive.
All NETeller refunds are instantaneous. However, FirePay and Click2Pay take a while longer, with 3-6 days for the former and 2 days for the latter.
After requesting my withdrawal, can I reverse it?
If you've made the decision to keep playing at the Roxy within 48 hours of asking for a cash-in, click the BANK button and select the REVERSE CASH- IN option in the Banking menu. This will throw your cashed-in credits back into your casino account immediately for play use.
This feature is beneficial in that it re-deposits money to your account without you having to use a payment methods (i.e. e-wallet, credit card) to deposit money in again. If only a percentage of the cash-in is desired, you must first reverse the whole amount to your casino account and re-do the cash-in process, reflecting the partial amount you'd like to be processed.
How Long should I expect to wait to Get My Withdrawal?
Expect to wait up to 3 weeks for cheques to arrive through snail mail. International courier service delivery times make take up to 6 business days. Depending on your banks cheque clearance policy, you might have to wait a little longer for cheques to be deposited at your bank.
All NETeller refunds are instantaneous, though the FirePay and Click2Pay options take 3-6 days and 48 hours for refunds to process through, respectively.
Checking my Deposit and Withdrawal History - How do I Do It?
Free Slot Machines is equipped well with logging features, with the CashCheck program used to check all cash history/financial transactions. A bank type statement is provided by the casino will details all purchases and cash-ins made within a time period.
To see your CashCheck statement, click on the View your Cash History link in Your Account. Your Account can be found in the casino's main menu bar.